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Customer Service Representative

Job in Village of Buchanan, Westchester County, New York, USA
Listing for: Modern Pest Services
Full Time position
Listed on 2026-10-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, HelpDesk/Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 21 - 23 USD Hourly USD 21.00 23.00 HOUR
Job Description & How to Apply Below

Call Center
- Customer Service Representative

Location:

Buchanan, NY (On-site. No remote or hybrid work.)

Pay Range: $21 - $23 / hr (depending on experience)

JP McHale Pest Management LLC, an Anticimex Company, is a top professional pest control company.

Qualifications for Call Center Representative
  • Exceptional customer service and phone skills
  • Excellent communication skills
  • Ability to multitask in a fast-paced call center environment
  • Strong attention to detail with problem-solving capabilities
  • Strong listening skills
  • Ability to achieve our call center goals
  • Proficient at typing & comfortable with computers
Responsibilities of the Call Center Representative
  • Answer inbound customer calls in a fast-paced environment
  • Empathize & understand customer's urgent need for service
  • Create tickets and schedule the customer's appointment
  • Answer customer questions and provide service information
  • Communicate with customers via chat or email
  • Coordinate and communicate with other internal departments
  • Be prepared to complete other duties delegated on an as-needed basis

No Pest Control Experience Needed
- We will train you!

Benefits
  • Enrollment Eligibility Begins the 1st Month Following the Date of Hire
  • Paid Holidays
  • Paid Sick Time & Vacation
  • Dental Insurance
  • Vision Insurance
  • Medical Insurance
  • 401(k) Matching

At Anticimex, we are driven by our

Purpose:

To Prevent and Protect. Join us in transforming the world into a healthier, safer place through innovative and sustainable pest control solutions. JP McHale Pest Management has been delivering peace of mind and brand protection to the NY tri-state area for over fifty years. We understand, it’s not just about killing bugs! It is about delivering smart, science-based solutions that are environmentally sustainable.

Our goal is to live at the intersection of clarity and delight. Making it easy to do business with us is our ultimate mission.

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