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Call Center Representative

Job in Town of Rotterdam, Schenectady County, New York, USA
Listing for: Renewal by Andersen of Eastern NY
Full Time, Part Time position
Listed on 2026-10-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Management
  • Sales
    Bilingual, Customer Success Management
Salary/Wage Range or Industry Benchmark: 15 - 21 USD Hourly USD 15.00 21.00 HOUR
Job Description & How to Apply Below

Overview Call Center Representative:

Are you money-motivated with an outgoing personality? Do you exude a friendly yet professional manner over the phone? Do you enjoy meeting and exceeding goals? If you're looking to work in a dynamic atmosphere with a stable company where the
career growth opportunities
are abundant, please read on!

Renewal by Andersen is looking for goal-oriented and ambitious call center representatives available to work on evenings and weekends. The ideal candidate will have a passion for people and take pride in providing the best customer service in the industry.
This is not a remote position, the office is located in Rotterdam NY.

Responsibilities

What We Offer:
  • Paid training for an invaluable skill set.
  • A company culture that values integrity and the hard work of their employees.
  • Opportunities for advancement.
A Day in the Life of a Call Center Representative:
  • Eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments.
  • You keep our sales calendar full! Using probing questions to uncover needs, you get customers to set qualified sales appointments.
  • Follow up on customer inquiries.
  • Transfer customer calls to the appropriate staff or department.
Qualifications Requirements:
  • Previous customer service, sales, or marketing experience. Call center experience a plus!
  • General computer knowledge and internet savvy.
  • Goal driven with the ability to handle feedback.

Job Type: Part-time/full-time/flexible schedule.

Pay Rate: 18/hr with bonus incentives.

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