Airport Customer Service Agent - ELM Job City of Elmira New York USA,Customer Service/HelpDesk

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift, P.M. shift

Requirements and Description

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Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facin g role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibiliti es

* Assists passengers with their baggage pick-up.
* Assists passengers to resolve issues with their delayed, lost, or damaged items.
* Utilizes computer software to track and catalog luggage.
* Handles customer interaction with class in an efficient, effective, and professional manner.
* Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
* Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

* Valid Driver’s License.
* Ability to pass a pre-employment drug screen.
* Ability to pass up to a 10-year background check.
* Must be at least 18 years of age.
* Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
* Must complete SIDA training to obtain airport authority identification security.
* Must be able to carry heavy items up and down jetway stairs.

Benefits

401(k) Retirement Plan

"
Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."