BDC Service Representative

Business Development Representative – Automotive Service Appointment Scheduler Pay Starting at $18 Per Hour PLUS Bonuses! Paid Training, Great Benefits & Room for Advancement!

Customer Service or Experience Handling High Call Volume in any Industry Preferred.

Job Intro

Garden City Mazdais HIRING NOW for friendly Service Representatives to set up service appointments, answer inbound service calls, and, most importantly, provide excellent customer service for our busy Service Department! We offer paid training, a great benefits package, and advancement opportunities to all of our employees!

Those with previous Clerical, Business Development, or Call Center experience are encouraged to apply!

We promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career.

Answer incoming calls and work with vehicle owners to book appointments for vehicle service

Schedule automotive service appointments

Call customers to confirm service appointments and/or remind them when their vehicle is due for its next service and more.

• Pay starting at $18 an hour+ Bonuses!
• 401(k) Retirement Plan
• Paid Vacation & Sick Time
• Employee Discounts on Products & Services & Vehicle Purchase Plans
• Full-time Position, 5-Day Work Week
• Clearly Defined Career Path for Advancement

• Answer incoming calls and work with vehicle owners to book appointments for vehicle service
• Call customers to confirm service appointments and/or remind them when their vehicle is due for its next service
• Assist with recalls:
  The Service Manager will supply a list of customers in our database with open recalls and/or due maintenance
• Call customers who need the recall completed on their vehicle and set an appointment that is mutually convenient for the customer and service department
• Assist with other duties as needed/ assigned

• This is an onsite position
• Automotive dealership experience is a plus!
• Great phone voice and experience handling high call volume
• Must have the ability to multi-task
• Basic knowledge of Computer Data Entry and Microsoft Word & Excel, as well as a Multi-Line Phone systems
• Professional appearance and a positive attitude
• Valid driver's license and clean driving record

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.