Customer Success Managers
Job in
Town of Florida, Montgomery County, New York, USA
Listed on 2026-10-14
Listing for:
Voiceproconnect
Full Time
position Listed on 2026-10-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep -
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Our Florida team is expanding, and we're in search of a Customer Success Manager to ensure our clients achieve their goals while using our product. This role involves managing client relationships, onboarding new clients, and fostering account growth.
Responsibilities:- Develop strong relationships with customers, connecting with key business executives and stakeholders.
- Guide customers through the onboarding process and ensure their success with our product.
- Prepare reports on account status and track customer success metrics.
- Identify opportunities for growth within existing accounts and collaborate with sales teams to ensure growth attainment.
- Assist with challenging client requests or issue escalations as needed.
- Proven work experience as a Customer Success Manager or similar role.
- Experience in providing customer service support.
- Excellent communication and negotiation skills.
- Ability to build rapport and collaborate with customers.
- BA/BS degree in Business Administration, Sales or relevant field.
Interested candidates should submit their application, including a resume and a brief statement on why you're the perfect fit for this role.
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