Service Advisor
Job in
City of Norwich, Chenango County, New York, USA
Listed on 2026-10-14
Listing for:
KPI People
Full Time
position Listed on 2026-10-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management
Job Description & How to Apply Below
Service Advisor
-Norwich
Basic Salary - £32,300 - OTE - £40,000 - Great Benefits Package
Our client, a busy franchised main dealership in Norwich has the requirement for a Service Advisor to join their successful Aftersales team.
Responsibilities- Meet and Greet Customers.
- Explain to customers the work due to be carried out on their vehicle.
- Accurate completion of courtesy car insurance paperwork.
- Calling customers with progress updates and advise of any work needed.
- Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
- Invoicing work carried out.
- Invoice explanation and taking payment.
- Quoting, introducing and selling of Service Plans.
- Ensuring all Warranty paperwork is correctly completed.
- Delivering the highest level of customer service at all times.
Skills & Qualifications Essential Requirements
- 12 months Motor Trade Service Advisor experience
- Full UK Driving Licence
- Franchised Dealership Experience
- Kerridge or Pinnacle Expereince
- Basic Salary of £32,200
- On Target Earnings of £40,000
- Great Benefits Package
- Monday to Friday 8am - 6pm
- Saturday Mornings 1 in 3 paid as overtime
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