Customer Experience & Success Lead
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep
Hover is seeking a Customer Experience professional in New York to engage small business customers with demos, onboarding, and proactive outreach. You will own cross-functional projects, synthesize customer feedback, and guide product and operations with data-driven insights.
You will leverage AI tools to streamline workflows, maintain strong documentation, and help customers maximize value from Hover. This role requires 4–8 years in customer-facing work, exceptional communication, and the
We would love to welcome a new Customer Experience & Success Lead to our team in New York, NY, United States.
The Customer Experience & Success Lead position in the Management & Operations, Sales field is open for applications.
We have an opening for a Customer Experience & Success Lead in New York, NY, United States within Management & Operations, Sales.
This role, Customer Experience & Success Lead at Hover, could be your next opportunity.
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