Senior Customer Experience Lead
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Success Management
Side Shift Corporation is seeking a Customer Experience professional to be a trusted operator inside the company, handling hundreds of conversations with creators and brands.
You’ll onboard new users, resolve issues, navigate disputes, and work with product, engineering, and operations to improve systems behind the scenes. This in-person role is based at 111 Broadway, New York, NY, with a base salary of $80,000–$110,000 plus equity.
We have an opening for a Senior Customer Experience Lead in New York, NY, United States within Marketing & Media, Sales.
Learn more about the Senior Customer Experience Lead role in the description above.
We appreciate your interest in this position.
Join Side Shift Corporation and contribute to our ongoing work.
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