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Strategic Customer Success Manager - Retention & Adoption

Job in New York, New York County, New York, 10261, USA
Listing for: The Economist
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 105000 USD Yearly USD 90000.00 105000.00 YEAR
Job Description & How to Apply Below
Location: New York

The Economist Group is seeking a Customer Success Manager for The Economist Intelligence Unit (EIU) in the United States. You will manage a portfolio of US client accounts, drive retention and renewals, and collaborate with Account Managers to support engagement and adoption of EIU products.

You will monitor account health, coordinate onboarding, enable users, and lead renewal strategies for lower-tier clients while supporting high-value accounts.

This position is for the Strategic Customer Success Manager
- Retention & Adoption role at The Economist.

Consider building your career as a Strategic Customer Success Manager
- Retention & Adoption at The Economist.

The Strategic Customer Success Manager
- Retention & Adoption position in the Management & Operations, Sales field is open for applications.

We have an opening for a Strategic Customer Success Manager
- Retention & Adoption in New York, NY, United States within Management & Operations, Sales.

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