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Strategic Enterprise CSM

Job in New York, New York County, New York, 10261, USA
Listing for: Referment
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Enterprise CSM - Renewals & Growth
Location: New York

Referment, a global digital communications compliance company, is seeking a Customer Success Manager in New York. You will guide enterprise customers to measurable outcomes and translate compliance goals into results, owning customer health and collaborating with Product, R&D, Operations and Sales.

You will lead QBRs, build mutual success plans, drive renewals and expansions, and foster trusted relationships with senior stakeholders, turning data into proactive outreach.

Are you ready to take on the Strategic Enterprise CSM
- Renewals & Growth role at Referment?

Step into the Strategic Enterprise CSM
- Renewals & Growth role at Referment in New York, NY, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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