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DOT Call Center Shift Leader

Job in City of Utica, Oneida County, New York, USA
Listing for: Central Association for the Blind and Visually Impaired
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 26000 - 34000 USD Yearly USD 26000.00 34000.00 YEAR
Job Description & How to Apply Below
Location: City of Utica

CABVI seeks a Shift Supervisor for the DOT to oversee call center operations and guide a team toward key performance goals in Utica, NY. The role includes handling inbound and outbound calls, coaching staff, and supporting accessibility-related service delivery.

The position requires a high school diploma or GED and at least one year in customer service or a call center; supervisory experience is preferred, with strong communication and leadership skills essential.

This role, DOT Call Center Shift Leader at Central Association for the Blind and Visually Impaired, could be your next move.

Are you ready to take on the DOT Call Center Shift Leader role at Central Association for the Blind and Visually Impaired?

We would love to welcome a new DOT Call Center Shift Leader to our team in City of Utica, NY, United States.

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