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Senior Customer Success Manager — Hospitality SaaS, NY Focus

Job in New York, New York County, New York, 10261, USA
Listing for: Nory
Part Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 140000 USD Yearly USD 90000.00 140000.00 YEAR
Job Description & How to Apply Below
Location: New York

Nory is hiring a Customer Success Manager for our New York team. You will own a growing book of SMB and mid-market restaurant groups, partnering with our onboarding team to turn pilots into long-term accounts.

You will shape playbooks as the US team grows, and help surface insights from data to drive value for customers. This is a New York-based role requiring 2–3 days per week at the office or onsite with customers in and around New York.

Step into the Senior Customer Success Manager — Hospitality SaaS, NY Focus role at Nory in New York, NY, United States and grow with us.

The Senior Customer Success Manager — Hospitality SaaS, NY Focus position in the Management & Operations, Sales field is open for applications.

We have an opening for a Senior Customer Success Manager — Hospitality SaaS, NY Focus in New York, NY, United States within Management & Operations, Sales.

Position Requirements
10+ Years work experience
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