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Senior Customer Success Manager — US & NA

Job in New York, New York County, New York, 10261, USA
Listing for: Supermetrics
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Manager — US & NA Growth
Location: New York

Supermetrics is seeking a Senior Customer Success Manager to lead the North American portfolio, working with US Account Executives to expand our business. You will oversee onboarding, adoption, renewals, growth, and advocacy for a portfolio of 40–60 clients and collaborate with Sales, Product, Support, and Services to deliver tailored solutions.

Responsibilities include understanding clients' goals, mitigating churn risks, and serving as a customer advocate for product feedback and roadmap

This role is for the Senior Customer Success Manager — US & NA Growth role at Supermetrics.

For the Senior Customer Success Manager — US & NA Growth position at Supermetrics, we are reviewing applications now.

Step into the Senior Customer Success Manager — US & NA Growth role at Supermetrics in New York, NY, United States and grow with us.

Position Requirements
10+ Years work experience
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