Customer Success Manager — Retention & Enforcement; NYC)
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Location: New York
Bustem is seeking a hands-on Customer Success Manager in New York to own the full lifecycle of a retainer book, from onboarding through renewals and expansion. You will partner with enforcement to translate technical outcomes into clear client updates, keeping accounts healthy and focused on revenue retention.
This is a fast-paced, client-facing role in a growing company. This role offers a bootstrapped environment with direct access to the founder and CTO, emphasizing proactive communication,
Join us at Bustem, LLC as our next Customer Success Manager — Retention & Enforcement (NYC) in New York, NY, United States.
We are currently recruiting a Customer Success Manager — Retention & Enforcement (NYC) for our team in New York, NY, United States.
This is a genuine role to take on the Customer Success Manager — Retention & Enforcement (NYC) role at Bustem, LLC.
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