Senior Enterprise CSM — Adoption & Growth
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Trustpilot is seeking a Senior Customer Success Manager to own strategic customer success for a high-value portfolio. You will lead onboarding, drive deep product adoption, and deliver measurable business outcomes for executive sponsors.
You will maintain strong relationships, guide complex setups, and collaborate with Product and Marketing to amplify advocacy. A focus on NPS, retention, and strategic value is essential in this role.
Join us at Trustpilot, Inc. as our next Senior Enterprise CSM — Adoption & Growth in New York, NY, United States.
We are currently recruiting a Senior Enterprise CSM — Adoption & Growth for our team in New York, NY, United States.
This is a genuine opening to take on the Senior Enterprise CSM — Adoption & Growth role at Trustpilot, Inc.
As a Senior Enterprise CSM — Adoption & Growth, you will play an important part at Trustpilot, Inc. in New York, NY, United States.
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