Senior Customer Success Lead AI-Driven CRM
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Success Management, CRM Systems & Management, Client Relationship Management
Location: New York
Unicorn is seeking a Customer Success Manager to lead retention, health metrics, renewal and upsell programs for a portfolio of strategic customers. You will guide customers on adopting a complex CRM platform, design health monitoring, and drive adoption at scale.
You will collaborate with SE, post-sale, and Support teams to build scalable, repeatable programs and content for both one-to-one and one-to-many engagement, helping teams achieve long-term value.
We have an opening for a Senior Customer Success Lead for AI-Driven CRM in New York, NY, United States within Management & Operations, Sales.
Step into the Senior Customer Success Lead for AI-Driven CRM role at Weareunicorn in New York, NY, United States and grow with us.
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If your experience matches this role, we encourage you to apply.
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