Individual Giving Assistant

Full-time, Non-Exempt

Compensation - $34.06 per hour

Internationally recognized as a premier museum and research center, the Frick is known for its distinguished Old Master paintings and outstanding examples of European sculpture and decorative arts.

The collection originated with Henry Clay Frick (1849–1919), who bequeathed his home, paintings, sculptures, and decorative arts to the public for their enjoyment. The institution’s holdings—which encompass masterworks from the Renaissance through the nineteenth century—have grown over the decades, more than doubling in size since the opening of the museum in 1935. A critical component of the institution is the Frick Art Research Library, founded in 1920 by Helen Clay Frick, daughter of the museum’s founder.

Recognized as one of the world’s top art history research centers, it has served students, scholars, and members of the public free of charge for generations.

The Frick has undergone a comprehensive renovation and was open in a temporary home, Frick Madison, from 2020 through early 2024, while renovations were underway at the mansion on 70th Street. In addition to special exhibition galleries and education spaces, we have added enhanced visitor amenities and accessible spaces. The Museum and Art Research Library reopened to the public in April 2025.

At The Frick Collection, we pride ourselves on promoting an open and welcoming workplace culture that supports work-life balance. The Frick strives to provide our employees with competitive salaries and exceptional benefits in a beautiful and pleasant work setting, while offering an excellent opportunity to appreciate some of the world’s finest works of art.

The Frick Collection provides equal opportunity to all employees and applicants for employment without regard to personal characteristics such as race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or other characteristics protected by law.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Individual Giving Assistant supports the Individual Giving team in stewarding The Frick Collection’s members and donors and providing a high level of customer service. Reporting to the Senior Manager of Individual Giving, the Assistant serves as a primary point of contact for members by phone and email, supports donor acknowledgement and stewardship processes, and helps maintain accurate and up-to-date database records.

The Assistant also provides administrative and on-site support for member events and programs, including occasional evening and weekend events.

• Provide excellent customer service to members by phone and e-mail, responding to questions about museum hours, ticketing, membership, donations, events, programs, and other member benefits.
• Listen to and respond to member feedback, working with the Individual Giving team to address questions, resolve issues, and identify appropriate solutions.
• Manage the membership and donor acknowledgement process for Friends, lower-level Fellows and Young Fellows, and Annual Fund donors, ensuring acknowledgements are accurate and sent in a timely manner.
• Produce in-house acknowledgement letters and coordinate with the…