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Made-to-Measure Luxury Customer Service Associate | Hybrid

Job in New York, New York County, New York, 10261, USA
Listing for: Ermenegildo Zegna Holditalia S.p.A
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Management
Salary/Wage Range or Industry Benchmark: 47000 - 50000 USD Yearly USD 47000.00 50000.00 YEAR
Job Description & How to Apply Below
Location: New York

ZEGNA in New York is seeking a Su Misura Customer Service Associate to provide operational support for the made-to-measure business. You will manage the order lifecycle, coordinate with internal teams and external partners, and ensure a seamless experience from order entry through delivery.

You’ll work closely with the Su Misura Customer Service and EDI Supervisor, Wholesale, Finance, and store teams to keep orders accurate, update pricing PDFs for new seasons, and help grow the Su Misura

We are looking to fill the Made-to-Measure Luxury Customer Service Associate | Hybrid position at Ermenegildo Zegna Holditalia S.p.A in New York, NY, United States.

Are you ready to take on the Made-to-Measure Luxury Customer Service Associate | Hybrid role at Ermenegildo Zegna Holditalia S.p.A?

We would love to welcome a new Made-to-Measure Luxury Customer Service Associate | Hybrid to our organisation in New York, NY, United States.

Position Requirements
10+ Years work experience
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