Used Department Customer Support & Trade-In Specialist
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, English Customer Service
Colonial Group is seeking a customer service professional to provide post-order and trade-in support. The role supports customers and internal teams within the Used Department, handling inquiries via chat, email, and phone when needed.
Responsibilities include processing order changes, returns, and trade-in questions, while ensuring timely follow-up and collaboration with team members to resolve issues.
Our team is growing, and we are hiring a Used Department Customer Support & Trade-In Specialist in New York, NY, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Used Department Customer Support & Trade-In Specialist role in the description above.
We appreciate your interest in this position.
Join Colonial Group and contribute to our ongoing work.
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