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Customer Service Team Lead

Job in Town of Amherst, Erie County, New York, USA
Listing for: CRST The Transportation Solution, Inc
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management, Call Center / Support
Salary/Wage Range or Industry Benchmark: 28000 - 34000 USD Yearly USD 28000.00 34000.00 YEAR
Job Description & How to Apply Below
Location: Town of Amherst

CRST The Transportation Solution, Inc. in Amherst, NY is seeking a Lead Customer Service Coordinator to oversee customer service activities, manage inquiries, complaints, and feedback across multiple channels, and support resolution efforts with a focus on service quality.

The ideal candidate will demonstrate strong communication, problem-solving, and leadership skills, maintain accurate customer records, and foster positive relationships by delivering timely and effective solutions.

We have an opening for a Customer Service Team Lead in Town of Amherst, NY, United States within Management & Operations, Sales.

Join us at CRST The Transportation Solution, Inc as our next Customer Service Team Lead in Town of Amherst, NY, United States.

We are currently recruiting a Customer Service Team Lead for our team in Town of Amherst, NY, United States.

This is a genuine role to take on the Customer Service Team Lead role at CRST The Transportation Solution, Inc.

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