Lead, Commercial Customer Success
Listed on 2026-10-18
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Anthropic is seeking a Manager, Customer Success – Commercial to lead a team of approximately five Customer Success Managers across Commercial accounts and Anthropic products (API, Claude Cowork, Claude Code). You will develop scalable CS motions to accelerate consumption and value realization across the portfolio.
You will coach team members on best practices, drive metrics like expansion, retention, and CSAT, and join strategic engagements to ensure customer success at scale in a fast-growing
This is a great opening to take on the Lead, Commercial Customer Success role at Anthropic.
We have an opening for a Lead, Commercial Customer Success in New York, NY, United States within Management & Operations, Sales.
This role, Lead, Commercial Customer Success at Anthropic, could be your next career step.
Are you ready to take on the Lead, Commercial Customer Success role at Anthropic?
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