Hybrid Customer Success Team Lead II
Listed on 2026-10-18
-
Customer Service/HelpDesk
Customer Success Management
Antidote Health is seeking a Customer Success Team Lead II to oversee Tier 2 operations, ensure SLA adherence, and coach specialist staff. The role emphasizes complex claim handling, billing, eligibility, enrollment, and multi-touch case resolution within a health plan environment.
The position offers a hybrid work model with two days per week in New York City and may be remote. Leadership, HIPAA training, and quality coaching are required for success in this fast-paced, evolving company.
Our group is growing, and we are hiring a Hybrid Customer Success Team Lead II in New York, NY, United States.
We would love to welcome a new Hybrid Customer Success Team Lead II to our organisation in New York, NY, United States.
For the Hybrid Customer Success Team Lead II position at Antidotehealth, we are reviewing applications now.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).