Risk CX Specialist - FinCrime & Fintech Support
Listed on 2026-10-18
-
Customer Service/HelpDesk
Banking & Finance -
Finance & Banking
Banking & Finance, FinTech
Mercury is seeking a Customer Support Specialist
- Risk to be the frontline in handling risk-related customer inquiries. You will work across AML, Fraud, Onboarding, and other Risk teams to provide accurate, empathetic support during sensitive reviews and actions.
You will ensure smooth handoffs, communicate clearly with customers, and stay current with evolving Risk processes, all while prioritizing a seamless customer experience.
This is a strong opening to take on the Risk CX Specialist
- Fin Crime & Fintech Support role at Mercury.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in New York, NY, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 59.000 - 72.000.
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