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SaaS Customer Support Specialist

Job in New York, New York County, New York, 10261, USA
Listing for: Justworks, Inc.
Full Time position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 55000 - 65000 USD Yearly USD 55000.00 65000.00 YEAR
Job Description & How to Apply Below
Location: New York

Justworks, Inc. is seeking a Customer Support Advocate in New York City to handle inquiries from small business employees about timecards, paychecks, benefits, and HR services. You will learn Justworks products, maintain strong customer relationships, and provide accurate guidance with empathy.

You will join a team that values collaboration, accountability, and a white-glove experience for customers, with training and ongoing growth opportunities in a fast-growing company.

The following opportunity is for a SaaS Customer Support Specialist with Justworks, Inc.

As a SaaS Customer Support Specialist, you will play an important part at Justworks, Inc. in New York, NY, United States.

We invite applications for the SaaS Customer Support Specialist position located in New York, NY, United States.

The following position is for a SaaS Customer Support Specialist with Justworks, Inc.

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