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Airport Customer Experience Specialist

Job in New York, New York County, New York, 10261, USA
Listing for: Block by Block
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21.5 USD Hourly USD 21.50 HOUR
Job Description & How to Apply Below
Position: Airport Customer Experience Specialist - Benefits Included
Location: New York

Block by Block is seeking Airport Customer Experience Specialists (ACES) to assist travelers with information, directions, and transportation options within the airport footprint and adjacent areas. The role supports passengers with disabilities and reports issues to management, operating under a union agreement.

This non-exempt, hourly position offers a set pay rate of $21.50 per hour and requires strong communication skills, a customer-service mindset, and the ability to work in a fast-paced

Consider building your career as a Airport Customer Experience Specialist
- Benefits Included at Block by Block.

The Airport Customer Experience Specialist
- Benefits Included role at Block by Block is now open for applications in New York, NY, United States.

Join us at Block by Block as our next Airport Customer Experience Specialist
- Benefits Included in New York, NY, United States.

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