Director of Customer Success & Growth; Named Accounts
Listed on 2026-10-20
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager -
Management
Client Relationship Management, Account Manager
Location: New York
Justworks is seeking a Director, Customer Success to join the leadership team and guide the 60+ person CS organization, driving customer value and revenue growth across named accounts. You will mentor CSMs, set strategic OKRs, and partner with Growth & Retention to ensure outcomes.
You will collaborate with customers and internal teams to scale service delivery, promote a customer-centric mindset, and drive long-term retention and expansion.
This is a genuine opening to take on the Director of Customer Success & Growth (Named Accounts) role at Justworks.
We invite applications for the Director of Customer Success & Growth (Named Accounts) position located in New York, NY, United States.
The following position is for a Director of Customer Success & Growth (Named Accounts) with Justworks.
Our group is growing, and we are hiring a Director of Customer Success & Growth (Named Accounts) in New York, NY, United States.
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