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Guest Services & Reservations Specialist

Job in City of Niagara Falls, Niagara County, New York, USA
Listing for: Seneca Gaming Corporation
Full Time, Part Time position
Listed on 2026-10-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 16 USD Hourly USD 16.00 HOUR
Job Description & How to Apply Below
Location: City of Niagara Falls

Seneca Resorts & Casinos is seeking a Marketing Services Representative to provide quality guest service via telephone inquiries and coordinate reservations for hotels, entertainment, dining and more. The role supports a high-volume environment and requires excellent communication and service skills.

Both part-time and full-time openings are available, with salary starting at $16.00 per hour. Training and adherence to Seneca policies and security procedures are required.

We are seeking a motivated Guest Services & Reservations Specialist to join Seneca Gaming Corporation in City of Niagara Falls, NY, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in City of Niagara Falls, NY, United States.

This opportunity is part of our work in Marketing & Media.

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