More jobs:
Service Advisor/Writer
Job in
Town of Arcade, Wyoming County, New York, USA
Listed on 2026-10-22
Listing for:
Automotive Alley, Inc.
Full Time
position Listed on 2026-10-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
- 401(k)
- 401(k) matching
- Bonus based on performance
- Employee discounts
- Paid time off
- Training & development
- Wellness resources
The Service Advisor is responsible for building loyal clientele, building strong relationships, relaying technicians findings to our clients in a clear and educational way, and ensuring all service is performed at the highest level possible.
Responsibilities and Duties- Ensure clients receive prompt, courteous and effective service.
- Answer phones and schedule appointments with clients.
- Build thorough and complete estimates for service and repairs needed on clients vehicles based on technician findings and recommended OEM maintenance schedules.
- Prioritize required services and be prepared to provide options upon request.
- Keep clients informed on completion time, service expenses and possible changes.
- Ensure every client has a positive experience.
- Performing other duties as assigned by the department manager/supervisor.
- Strong communication & computer skills required to deal with clients, employees and vendors.
- Excellent interpersonal, customer service and organizational skills.
Ready to make a change?
Contact us today for a confidential interview and tour of our shop. Come meet the team and see
what makes us different.
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