Customer Success Leader, Lab Automation & Growth
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
BD is seeking a Senior Customer Success Leader to drive a US region and strategic accounts. You will establish a trusted advisor relationship with key clients, manage lifecycle from contract signing, and coordinate with Service, R&D, Sales, and Finance to optimize outcomes.
You will define metrics, pursue renewals and upsell opportunities, and ensure adoption and satisfaction while traveling 50%+ to meet customers and maintain BD’s growth. Strong communication and collaboration are essential.
We invite applications for the Customer Success Leader, Lab Automation & Growth position located in Town of Florida, NY, United States.
The following opening is for a Customer Success Leader, Lab Automation & Growth with BD.
Our team is growing, and we are hiring a Customer Success Leader, Lab Automation & Growth in Town of Florida, NY, United States.
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