Senior Enterprise CSM — AI Value & Renewal Leader
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Fin, now part of Salesforce, is seeking a Principal Customer Success Manager to partner with large enterprise customers and transform their service with AI. You’ll work with executive sponsors and cross-functional teams to connect Fin’s capabilities to strategic priorities from strategy through adoption and renewal.
You will own the success strategy for a portfolio, build multi-stakeholder maps, lead executive conversations, and drive measurable value.
The following opening is for a Senior Enterprise CSM — AI Value & Renewal Leader with Fin. The highest performing Customer Agent.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Senior Enterprise CSM — AI Value & Renewal Leader role highest performing Customer Agent, based in New York, NY, United States.
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