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Mid-Market CSM Retention & ROI

Job in New York, New York County, New York, 10261, USA
Listing for: Vendelux
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR

Job Description & How to Apply Below

Position: Mid-Market CSM: Growth, Retention & ROI
Location: New York

Vendelux is seeking a Customer Success Manager (Mid-Market) to own the full lifecycle of a B2B SaaS book, from onboarding to renewals and upsells. This hybrid role is based in NYC, requiring 4+ years in customer success or account management and a track record of managing multiple high-priority accounts.

You will travel to customer sites and contribute to webinars, case studies, and events, while driving renewal campaigns and showcasing clear ROI for clients.

The following opening is for a Mid-Market CSM:
Growth, Retention & ROI with Vendelux.

This role, Mid-Market CSM:
Growth, Retention & ROI at Vendelux, could be your next move.

Are you ready to take on the Mid-Market CSM:
Growth, Retention & ROI role at Vendelux?

We would love to welcome a new Mid-Market CSM:
Growth, Retention & ROI to our group in New York, NY, United States.

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