Director - OD Engagement

Overview

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, Lens Crafters, and Target Optical, and leading e-commerce platforms.

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team accompanies and enables others within the Essilor Luxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

Role:
Manage Essilor Luxottica Eye Care activities to develop and retain affiliated Doctors of Optometry (OD) across Luxottica Retail Optical Brands. Create an environment that promotes retention, reinforces the Luxottica Eye Care Doctor employer brand and positions Essilor Luxottica as the premiere affiliation of choice for optometrists.

Doctor engagement builds strong, collaborative partnerships between Essilor Luxottica-affiliated doctors and our retail brands. This role serves as a strategic partner to brands’ leadership, driving initiatives that improve communication, support doctor education, recognize doctor contributions, and increase overall doctor satisfaction with their Essilor Luxottica partnership.

• Create and execute engagement and development strategies aligned with business and brand objectives
• Lead, design, execute and measure of OD engagement, development and retention programs
• Own the OD engagement roadmap and calendar
• Gain OD feedback through focus groups, surveys, one-on-one interviews, and other methodology; apply the data to support strategic decisions and action plans
• Travel as required to oversee and execute events with excellence
• Collaborate cross-functionally among the Eye Care, retail optical, training and development teams, and the Essilor Luxottica Doctor community
• Develop and maintain relationships with external vendors
• Manage dashboards and tracking OD engagement initiatives, analyzing results and recommending improvements
• Advise Eye Care leadership on OD perspectives, trends, and best practices
• Manage budget and forecasting for affiliated OD engagement programs

Additional responsibilities include:

• Communication: Lead doctor-focused calls, support Eye Care COE and brand doctor communications
• Clinical & Business Excellence: Execute Connect to Grow and other education events (live and virtual), manage CE partnerships, and lead doctor work streams for new product launches
• Recognition: Deliver doctor appreciation initiatives (week, holiday, seasonal) and highlight achievements
• Satisfaction: Act as liaison between doctors and retail brands, support Optometric Advisory Council (OAC) activities, manage OAC meetings and agendas, and partner with internal teams to address concerns

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent
• Doctor of Optometry Degree
• 7+ years’ experience in a related field or optical experience
• Experience developing and deploying engagement strategies
• Ability to work collaboratively cross functionally to achieve results
• Excellent planning, project management and organizational skills
• Ability to think strategically and creatively
• Strong relationship building skills
• Excellent communication skills – written, verbal, listening and presentation
• Strong understanding of research and insights gathering methodologies

PREFERRED QUALIFICATIONS

• Eye Care industry experience
• Professional speaking experience

Pay Range:  -

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive…