Dental Lab Manager Technician

The Dental Laboratory Manager Technician is responsible for both the technical and supervisory operations of the dental laboratory. This role provides hands-on leadership, technical training, and professional development for laboratory technicians while supporting the implementation of new dental laboratory products, technologies, and processes.

The Dental Lab Manager works closely with the Regional Manager of Laboratory Excellence
, ACI management, and the broader ACI Laboratory Network. The Manager also collaborates with the Chief Clinical Officer and clinical team
, applying sound technical judgment and dental laboratory expertise to meet individual patient needs and deliver high-quality prosthetic restorations.

• Provide expert-level technical leadership in complete denture and removable prosthetic fabrication
  .
• Demonstrate advanced expertise in all phases of denture fabrication, including:
  • Setting teeth
  • Denture wax-ups
  • Festooning
  • Tooth carving
  • Rough and fine finishing
  • Denture repairs
    
    Pouring and trimming dental models
• Provide hands-on technical training, coaching, and development for dental laboratory technicians.
• Cross-train laboratory team members in multiple areas of dental laboratory production.
• Support the implementation of new dental laboratory products, technologies, techniques, and procedures.
• Maintain a strong understanding of OSHA requirements and dental laboratory safety protocols
  .
• Promote quality, productivity, efficiency, and consistency throughout laboratory operations.
• Partner with clinical and management teams to evaluate individual cases and determine appropriate laboratory solutions.
• Demonstrate strong leadership, work ethic, professionalism, positive attitude, and communication skills.
• Perform additional laboratory management and technical duties as assigned.

• High School Diploma or equivalent required.
• Additional dental laboratory education or technical training preferred.

• Minimum of 10 years of hands-on dental laboratory experience
  , including at least 2 years in a technical supervisory or management role
  .
• Significant professional experience fabricating dentures and removable prosthetics from start to finish.
• Advanced experience with complete dentures, over dentures, full-arch hybrid restorations, and implant-supported restorative techniques
  .
• Strong knowledge of dental science, anatomy, occlusion, prosthetic design, and dental esthetics.
• Denture and implant experience preferred
  ; implant experience is not required.
• Same-day denture experience preferred but not required.
• Familiarity with dental office procedures and terminology preferred.
• Demonstrated ability to lead, train, mentor, and develop dental laboratory technicians.
• Strong understanding of dental laboratory quality standards, safety procedures, and OSHA protocols.

• Strong interpersonal, leadership, management, and relationship-building skills.
• Excellent written and verbal communication skills.
• Proven ability to lead and motivate a technical team.
• Strong attention to detail and commitment to quality.
• Strong computer skills with the ability to learn and utilize new laboratory software and technology.
• Ability to work independently while collaborating effectively with clinical, laboratory, and management teams.
• Entrepreneurial mindset and competitive spirit with a focus on achieving operational and performance goals.
• Strong organizational, problem-solving, and decision-making skills.
• Ability to exercise sound judgment when evaluating patient-specific laboratory cases.
• Willingness to work in a fast-paced dental laboratory environment and adapt to changing technologies and procedures.

• Full-time position
• Monday through Friday
• Schedule follows the regular business hours of the dental laboratory and practice.

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