Dental Billing & A​/R Specialist

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Company parties
• Donation matching
• Employee discounts
• Flexible schedule
• Free food & snacks
• Parental leave
• Training & development
• Tuition assistance
• Wellness resources

"Treating people like family for over 43 years and creating an experience that exceeds an expectation"

Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care.

We are currently seeking a Collections & Billing Specialist to infuse new energy into our Billing and Finance teams. Our Gateway Plaza location in Patchogue, NY is a welcoming and warm environment, intentionally designed to promote collaboration and foster creativity. The intention of this role is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional.

• A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve.
• Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be.
• Growth and Development: At Babylon Dental Care, your professional development is paramount. We invest in each team member's growth, ensuring that your career flourishes with us.

A fast‑paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role.

Training! We will train you to become a great Collections & Billing Specialist and our (very unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Billing Coordinators have moved into roles as Front Desk Team Leads, Billing Department Team Leads, Hygiene Coordinator Team Leads, and even Practice Administrators.

We give plenty of support and we’re with you every step of the way! You start your BDC journey with a 15 day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your role as a Collections & Billing Specialist.

• Reliable and team orientated.
• Out of the box thinker and collaborative to support our growth.
• Empathic and compassionate.
• High level of professional presence.
• Ability to multi-task in a fast paced environment.
• Open to learn all about technologies that will enhance our patient care and service.
• Self motivated, takes initiative without constant direction.
• Calm under pressure, strong communicator.
• Strong Mathematical skills.

Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software. Strong Dental Insurance knowledge is required for the most success in this role.

• Review A/R reports monthly for all accounts (private pay and insurance) for accuracy.
• Follow up with patients and/or adjust A/R accounts as needed to rectify accounts.
• Refer any insurance issues on the A/R to the billing team.
• Approach billing department team with any questions about balances after insurance pays claim(s); make necessary notes to account.
• Review balances sent from billing department after they enter mail and EBT payments daily; research to ascertain if appropriate to send statement to patient/guarantor and send if appropriate.
• Send accurate billing statements every thirty (30) days to all patients with balances.
• Start contacting all patients, preferably via phone, with outstanding balances of more than forty-five (45) old; continue contacting at regular intervals and maintain detailed records of all such contact attempts.
• Enter notes in patient account about any…