Chief Dental Officer

A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.

• No weekends for the majority of our centers, 10 Paid Holidays and early Fridays
• A great benefits package that includes healthcare coverage, paid time off, paid holidays, retirement plan, and more.
• Competitive compensation with advancement opportunities and tuition / training reimbursement.
• Awarded "Best and Brightest Companies to Work for in the Nation" for five consecutive years.
• Awarded "Top 100 Workplaces for Growing Families" by Orlando Sentinel.
• Modernized and attractive health centers, that patients love.

Reporting to the President/Chief Executive Officer, the Chief Dental Officer (CDO) provides clinical leadership and oversight for CHC's dental program and is responsible for advancing high-quality, safe, accessible, and patient-centered dental care. The position provides leadership for clinical standards, quality improvement, provider performance, regulatory compliance, and dental program goals.

The CDO collaborates with organizational leaders on operational planning, financial performance, access, growth initiatives, and strategic priorities. The CDO also provides direct patient care and clinical consultation as needed, serves on assigned committees, and represents CHC with community, academic, and professional partners.

• Ensures dental services are delivered in accordance with evidence-based clinical guidelines, standards of care, scope-of-practice requirements, and applicable regulatory requirements.
• Provides direct patient care, clinical consultation, and clinical coverage as needed to support continuity of dental services and patient access.
• Serves as a clinical resource for interdisciplinary care coordination, complex cases, after-hours escalation, and timely clinical decision-making.
• Aligns dental services with the needs of medically underserved populations to improve access, patient safety, quality of care, and health outcomes.
• Provides oversight and ensures timely resolution of clinical and practice-related issues, including incident review, adverse events, and other matters affecting patient care or safety.
• Leads the development, review, and implementation of dental clinical policies, protocols, practice standards, and clinical guidelines to promote consistent, high-quality patient care.
• Reviews dental patient experience, complaints, grievances, and identified clinical concerns and partners with appropriate leaders to implement corrective actions and opportunities for improvement.

• Provides leadership and oversight for dental quality assurance, quality improvement, peer review, infection control, patient safety, and clinical risk-management activities.
• Promotes accountability, professionalism, clinical excellence, patient safety, and continuous improvement across dental services.
• Partners with appropriate departments to support dental provider credentialing, privileging, renewals, audits, and site visits.
• Ensures dental services are provided in accordance with applicable federal, state, and regulatory requirements, including Health Resources and Services Administration (HRSA) requirements and standards.
• Partners with Compliance, Revenue Cycle, and Managed Care to support regulatory compliance, accurate claims, appropriate reimbursement, and adherence to payer and contractual requirements.
• Identifies and addresses trends in provider clinical performance, quality, patient safety, and peer-review…