Dental Patient Coordinator

At The Smilist, we are committed to providing high-quality dental care in a warm, welcoming, and professional environment. Our team is passionate about creating positive patient experiences and making lives better, one smile at a time. We are looking for a reliable, friendly, and motivated Patient Coordinator to join our growing team and support our commitment to exceptional patient care.

• Location:
  
  Massapequa Park, NY
• Schedule:
  
  Full Time - Monday through Friday - no weekends!
• Pay Range: $24.00-$26.00 per hour
• Benefits:
  Health, dental, and vision insurance, plus opportunities for professional growth

• Welcome and assist patients:
  Create a warm, positive first impression and ensure every patient feels welcomed upon arrival.
• Handle front desk communications:
  Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and other team members.
• Coordinate patient check-in:
  Verify patient information, confirm insurance details, and ensure records are accurate and up to date.
• Support payment collection:
  Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
• Keep the office organized:
  Maintain accurate administrative records and support efficient daily front-office operations.
• Support the patient schedule:
  Help coordinate appointments, encourage patients to schedule recommended follow-up care, and minimize gaps in the schedule.
• Partner with the clinical team:
  Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently.
• Contribute to practice growth:
  Help patients navigate their dental visits, address routine questions, and create an experience that encourages them to return for continued care.

• Previous experience as a dental or medical receptionist
• Dentrix experience preferred, but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
• A friendly, professionalism and patient-focused attitude.
• A collaborative mindset and willingness to contribute to the success of the entire organization.
• Comfort discussing appointment scheduling, insurance information, and patient payments

• Competitive compensation
• Comprehensive benefits package, including health, dental, and vision insurance, along with additional benefits.
• Opportunities for professional development and career growth
• A supportive team environment where your contributions make a difference.
• The opportunity to help patients maintain healthier smiles while building lasting relationships within the community.