Director of Product Design

Overview

The Director of Product Design will lead our design function across all product lines — Leasing, Market, Data, Activate, and Multifamily. This is a high‑visibility role reporting to the SVP of Product and working closely with Engineering, Product, and Executive Leadership. You’ll shape the vision for design at VTS, grow and mentor a team of designers, and establish design as a strategic differentiator in our market.

Location note: This opportunity is located in New York, NY, and requires the hire to work from our office four days a week.

Here is what you can expect as a Product Design Director:

• Lead, grow, and inspire a small but mighty team of product designers, setting clear goals and fostering career growth.
• Drive the vision and strategy for design across the entire VTS product suite.
• Partner with Product and Engineering leadership to deliver elegant, scalable, and user‑centered solutions.
• Maintain a consistent discovery process — including generative research, usability testing, and design experiments — to validate decisions and measure impact.
• Present design rationale to stakeholders and influence product and business decisions.
• Foster a collaborative design culture that thrives in ambiguity and fast‑changing environments.
• Explore AI and agentic design opportunities; collaborate with data and engineering teams to integrate intelligence into workflows.
• Establish a design vision and strategy aligned with company objectives.
• Deliver measurable improvements to usability, time‑to‑value, and customer satisfaction across products.
• Launch updates to the design system that increase speed and consistency of delivery.
• Build credibility as a trusted partner with Product, Engineering, and Executive stakeholders.

• 8+ years in product design with at least 3 years in a leadership role.
• Proven success leading design teams in SaaS or B2B/B2B2C environments.
• Experience running usability tests, experiments, design sprints, and data‑driven design iterations.
• Excellent communication and storytelling skills; ability to influence at all levels.
• Comfort navigating ambiguity and driving clarity in complex problem spaces.

• Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!
• Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!
• Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!
• Move as One - We work in an open floor plan to promote cross‑functional collaboration.
• Take Ownership - Be an owner of the company you’re building with our equity packages.
• Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work‑life balance. We offer a flexible PTO policy, generous family leave program, and more!

At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market‑driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $220,000 and $270,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography.

VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.