Product Designer, Provider Sourced Patients

Overview

Headway’s mission is to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. Headway was founded in 2019 and has grown into a national network of over 60,000 mental healthcare providers across all 50 states, serving over 1 million patients. We’re a Series D company with funding from a16z, Accel, GV, Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

At Headway, we’re building the largest national network of therapists who accept insurance—making mental healthcare more accessible. As a Staff Product Designer for provider growth, you’ll lead the design vision and execution for how we attract, onboard, and activate providers on Headway. Your mission is to grow the number of active providers by delivering a seamless onboarding and activation experience and by empowering high-impact growth channels.

You’ll be responsible for surfaces across the provider funnel, including lead form intakes, credentialing, onboarding, and referral programs. You’ll also mentor other designers on the onboarding journey.

• Own the design vision and execution of the provider acquisition journey.
• Collaborate with cross-functional teams—product, engineering, data, operations, GTM—to learn fast, ship often, and deliver meaningful outcomes.
• Mentor other designers in the Growth Pillar as a design lead.

• 8+ years of experience as a Product Designer (3+ years on a growth-related team).
• Strong visual and interaction design craft and the ability to raise the bar for both.
• Experience with hypothesis-driven iteration, experimentation, and measurable impact.
• Ability to translate user insights and business goals into a compelling design vision.
• Desire to make a meaningful difference in people’s lives.

The expected base pay range for this position is $215,900 - $254,000, based on qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on position and level.

We offer a comprehensive total rewards package including health and wellness benefits, retirement savings, and equity opportunities.

• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays per year plus a Holiday Break between December 25 and 31
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

We believe a team s strength is in its people and we cannot achieve this mission without a team that reflects the diversity of this problem across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to full inclusion of all qualified individuals and will provide reasonable accommodations upon request.

Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify. To learn more, .