Principal Product Designer

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world’s money.
For everyone, everywhere.

More about our mission and what we offer
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We’re looking for a talented Principal Product Designer to join our rapidly growing team in Austin. You’ll be part of Wise’s global mission to build an open, fair, and human financial system. Because people without borders need money without borders.

At Wise, we’ve got a clear mission — money without borders. Built by and for people who live global lives. We’re at a genuinely exciting time. Building more transparent and convenient ways to pay and get paid has never been more important in achieving our mission.

Your mission:

This is a unique opportunity to be the first Product Designer in North America, and to lead multiple initiatives that touch all areas of the Wise product to substantially improve the experience for our US customers.

This role requires craft, curiosity, collaboration, autonomy, and drive.

You’ll be joining the full‑stack team driving our growth in North America. Think of us as an autonomous startup team - we move fast, ship constantly, and obsessively chase product‑market fit. What makes our team unique is that we have the financial, technical and design firepower of the Wise global business behind us.

This is a high‑leverage opportunity for driven builders who want to help us achieve our core mission: to genuinely make money work for everyone.

Here’s how you’ll be contributing:

• You’ll partner with Analytics and Research to get to know Wise customers and build an understanding of their goals.
• You’ll partner with Product and the wider Design team to drive the strategy and direction for our North America surfaces – rethinking existing journeys and creating new ones from scratch.
• You’ll set a high bar for design excellence. You’ll create outstanding product experiences, leading by example to produce high‑quality work no matter how big or small the task may be.
• You’ll use your full range of product design skills to discover, design and deliver simple crafted experiences that prevent issues from arising and offer simple resolution paths when they do arise.
• You’ll build influence across multiple squads and teams, increasing customer‑centricity, creativity, and design quality.

This role will give you the opportunity to:

• Ship work you’re proud of. Craft experiences that are innovative, easy to use and clear.
• Own your impact. You’ll decide what opportunities to work on, and define their success metrics.
• Elevate product quality. You define what ‘good’ looks like to your team and help them deliver it.
• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money.

• You have 10+ years of experience as a Product Designer, championing customer‑first design initiatives.
• You’ve got a portfolio of well‑crafted, impactful work that solves real problems for real people.
• You default to prototyping when presenting your work, and are already using AI tooling to do this.
• You’re a natural collaborator, designing in the open, leveraging other functions’ expertise and taking them on the journey with you.
• You understand that good design is often a journey to identify the right thing to build, using early concepts and prototypes to help build conviction along the way.
• You have a high level of design craft.
• You are comfortable designing for mobile and web surfaces.
• You’ve worked with design systems to produce beautiful and functional design that scales.
• You practice evidence‑based design, and can rationalise your decisions clearly and credibly.

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re…