UX Experience Architect- Finance

The UX Experience Architect will apply Human-Centered Design (HCD) principles to shape strategic and user-focused digital experiences.

This role blends strategic vision with practical execution, including research, usability testing, insight synthesis, and collaboration with cross-functional teams.

The ideal candidate is curious, confident in their craft, and comfortable navigating ambiguity while driving clarity across business, design, and technology stakeholders.

• Conduct ongoing user research to guide experience priorities and product direction.
• Develop and refine personas, journey maps, and experience frameworks to support decision-making.
• Support experience roadmaps by connecting user insights, business needs, and delivery constraints.
• Partner with stakeholders to align on vision, goals, and criteria for successful experiences.

• Plan and facilitate usability tests, design reviews, and feedback sessions.
• Conduct and synthesize qualitative and quantitative research into actionable recommendations.
• Identify experience challenges, determine root causes, and propose practical solutions.
• Support discovery activities for near-term initiatives and long-term experience planning.
• Translate insights into useful artifacts and guidance for product and engineering teams.
• Work closely with business partners to understand needs, constraints, and success criteria.
• Partner with software engineers to ensure user experience intent is carried through development.