Frog - Interaction Design - Sr. Consultant

Location: New York

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our clients’ challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.##

About the Job You’re Considering As AI reshapes how organizations operate, compete, and create value, we are evolving our consulting model to be AI-enabled by design, augmenting human judgment with analytics, automation, and generative AI. Our teams are looking for professionals who are not only strong problem solvers, but who are excited to work differently in an AI-first world: curious, adaptable, and ready to help clients reimagine how products, services, and experiences are designed.

Joining frog means becoming part of “the pond,” a global network of studios whose people are curious, collaborative, and courageous, united by a passion for improving the human experience through design. At our San Francisco and New York studios, you will work alongside designers, strategists, technologists, and researchers to solve complex challenges and create innovative, sustainable solutions that move markets and connect with people.

As part of Capgemini Invent, frog combines diverse skills across design, strategy, technology, and data to unleash growth, build superior experiences, and create lasting impact  culture prizes craft, curiosity, community, performance, and outcomes, providing the freedom to make a meaningful contribution through client work, within the studio, and across the broader design community.## Your Role As a Senior Interaction Designer at frog, you will shape digital products and services from early-stage concepts through detailed design and implementation.

You will bring a broad skill set across interaction, service, and visual design to develop holistic, human-centered solutions for clients across a range of industries. You will apply strategic thinking and design craft throughout the design process, moving between divergent exploration and convergent decision-making while using AI as a working partner. As a senior individual contributor, you will also mentor junior designers, contribute to frog’s global design community, lead client conversations within your domain, and help guide critical design decisions.

Depending on the engagement, you may lead small project teams and contribute to business development through proposal development and client pitches.
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* Key responsibilities include:

*** Define opportunity areas and experience requirements based on a deep understanding of users’ needs, business objectives, constraints, and market context.
* Adapt design approaches, methods, and levels of rigor to fit the needs of each client, project, industry, and delivery environment.
* Lead client workshops and cross-disciplinary analysis to align stakeholders, deepen user understanding, and identify meaningful design opportunities.
* Shape high-quality digital product and experience concepts in collaboration with strategy, research, technology, and other design partners.
* Plan, conduct, and synthesize research, testing, and piloting activities with service users, providers, clients, and subject-matter experts.
* Design wireframes, screens, interaction patterns, and prototypes, carrying defined experiences through detailed design across multiple service or product components.
* Work effectively within established visual systems while ensuring consistency, usability, accessibility, and attention to design detail.
* Use AI tools across…