Product Designer, Judiciary

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

We are seeking a Staff Product Designer to join our growing Product Design team. This role is available to candidates across Canada (excluding Quebec) and the US. If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.

The Judiciary team is brand new, aspiring to help judges and clerks navigate their work in the age of AI. Courts are facing many of the same technological shifts reshaping the broader legal profession, but the stakes and requirements are different. As AI becomes a more significant part of how legal work gets done, technology built for the judiciary must protect judicial independence and impartiality while meeting rigorous standards for transparency, security, and the integrity of judicial decision making.

That creates a clear need for technology designed specifically for courts and judges.

• Partner with Product and Engineering leaders to define experience strategy, success metrics, and high-leverage priorities, grounded in customer insights and business outcomes.
• Build deep customer intuition and systems understanding, translating complex workflows and constraints into clear direction and durable experience decisions.
• Lead end-to-end design across multi-surface journeys — from opportunity framing and to prototyping, validation, and high-quality execution.
• Shape a compelling long-term experience vision for your problem space, bringing others along through storytelling and collaboration thinking.
• Raise the quality bar across a broader product ecosystem through cohesive, accessible, and scalable experiences that push beyond “good enough.”
• Drive consistency and leverage across teams by strengthening patterns, frameworks, and design system evolution beyond your immediate scope.
• Help teams navigate ambiguity and make strong decisions through facilitation, decision framing, and proactive cross-functional collaboration.
• Mentor and elevate other designers through constructive critique, coaching, and role-modelling strategic thinking and bar-raising craft.
• Partner with the product design manager of your portfolio to uphold the quality and craft of design in your product area.
• Contribute to design culture and org-wide initiatives through Staff-level forums and leadership beyond your immediate portfolio.

• 8+ years of Product Design experience, B2B SaaS experience is preferred, but not required.
• Proven ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market).
• Experience leading complex, cross-team initiatives and delivering cohesive solutions across interconnected systems.
• Proven track record of shipping high-quality work that solves customer problems and moves key product metrics.
• Strong product judgment and business acumen — able to connect customer needs to strategy, metrics, and roadmap decisions.
• Deep mastery of UX craft, including complex interaction design, information architecture, usability, and visual design.
• Advanced customer-centric practice, able to lead discovery and align multiple teams around customer needs and opportunities.
• Proven experience designing AI-powered experiences, including interaction patterns for trust, transparency, and appropriate user control across complex workflows.
• Proven systems thinking — able to design reusable frameworks and patterns that scale across…