UX Design Manager

Location: New York

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally.

There’s no one like you and that’s why there’s nowhere like RSM.Leads a UX design team in delivering high‑quality, user‑centered digital experiences across products and platforms. This role provides strategic direction for user experience initiatives, oversees design execution, and collaborates closely with product and engineering leaders to ensure cohesive, intuitive, and accessible solutions. Maintains a strong hands‑on design presence while guiding team development, design standards, and user research practices.

Key Responsibilities Lead and manage a team of UX designers, setting clear expectations, providing coaching, and ensuring high‑quality design output.

Define UX strategy and design direction for products, features, or digital programs in alignment with user needs and organizational goals.

Oversee and contribute to UX design deliverables, including user journeys, workflow diagrams, wireframes, prototypes, high‑fidelity UI designs, and accessibility considerations.

Ensure user research activities—such as interviews, usability studies, concept testing, and analytics analysis—are effectively planned, executed, and incorporated into decision‑making.

Maintain and evolve design systems, ensuring consistent patterns, components, and standards across digital products.

Partner with product management, engineering, and business stakeholders to shape requirements, prioritize work, and ensure successful design implementation.

Drive cross‑functional collaboration to resolve design challenges and guide product direction with user‑centered insights.

Present and advocate for UX perspectives in roadmap discussions, planning sessions, and leadership forums.

Identify improvements to processes, tools, and workflows that enhance team efficiency and design quality.

Track user feedback, metrics, and performance data to support continuous product improvement.

Foster a culture of innovation, experimentation, and inclusive design within the team.

Qualifications Bachelor’s degree in UX/UI Design, Human–Computer Interaction, Graphic Design, or a related field, or equivalent experience.

Demonstrated experience leading UX design work across complex, multi‑platform digital products.

Proficiency with industry‑standard design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).Experience leading or overseeing user research initiatives and synthesizing insights into actionable design strategies.

Strong communication, collaboration, and stakeholder‑management skills.

Ability to guide and influence design direction across teams and disciplines.

Portfolio showcasing strategic design thinking, end‑to‑end UX process, and leadership in design execution.

Competencies Leadership & Talent Development:
Builds team capability through mentorship, coaching, and skill development.

Strategic UX Vision:
Shapes design direction and aligns solutions with user needs and business goals.

Cross‑Functional Alignment:
Facilitates effective collaboration with product, engineering, and business teams.

Design Systems Stewardship:
Maintains standards and promotes consistency across all digital experiences.

Analytical & Insight‑Driven Thinking:
Uses research and data to inform design decisions and product strategy.

Execution & Prioritization:
Manages multiple initiatives and balances short‑term delivery…