Product Designer, Community

Company Description

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy employee, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. We believe exceptional companies are built by exceptional teams, and we're intentional about it.

That means hiring great people, setting them up for success from day one, and giving them real reasons to grow their careers here. We invest in development that goes beyond promotions, and we foster the trust and relationships that help people do their best work together.

The Buyer team at Etsy is focused on creating inspiring, seamless, and trustworthy shopping experiences that help millions of people discover and purchase unique items from creative entrepreneurs around the world. We believe craft excellence, experimentation, and strong design foundations are critical to bringing our mission to life. In this role, you will design high-impact buyer-facing experiences across key moments in the shopping journey — from discovery and evaluation to checkout and post-purchase.

You’ll work in close collaboration with cross-functional partners in engineering, research, analytics, marketing, and product management to find opportunities, define solutions, and deliver measurable impact. This is a full-time position reporting to the Senior Director of Product Design, Growth.

Product designers at Etsy work in a squad alongside a product manager, 4–6 engineers, a researcher, and a data analyst. Together, they drive a significant part of the buyer experience by identifying problems, shipping solutions, and learning directly from customer behavior and feedback.

• Focus on delivering high-quality, intuitive, and inspiring shopping experiences at global scale.
• Operate with a strong culture of experimentation and iteration, using research and data to inform decisions.
• Care deeply about craft, accessibility, consistency, and scalable systems.
• Share work early and often, giving and receiving thoughtful feedback to continuously set the standard.

• Set the Bar for Design Excellence
  - Champion visual and interaction design quality across experiences, defining what “great” looks like and ensuring Etsy feels simple, trustworthy, expressive, and delightful.
• Lead End-to-End Experience Design
  - Own sophisticated, high-impact buyer journeys across exploration, discovery, evaluation, and purchase—balancing customer needs, business goals, and technical constraints.
• Drive Strategy Through Design
  - Develop product direction in early-stage work by leading workshops, design sprints, and concept explorations that help teams align on vision, requirements, and long-term outcomes.
• Design at a Systems Level
  - Audit and refine existing experiences, contributing to and evolving our design system to ensure scalability, consistency, and excellence across the buyer ecosystem.
• Drive Experimentation & Iteration
  - Partner with Product, Engineering and Analytics to build experiments, interpret results, and iterate based on insights—using both qualitative and quantitative signals to guide decisions.
• Explore Future‑Looking Solutions
  - Bring curiosity and fresh thinking by exploring new interaction patterns, motion, storytelling, and new technologies (including generative AI) that elevate buyer experiences.
• Influence Across Teams and Organizations
  - Clearly articulate design rationale, trade‑offs, and system value to audiences ranging from peers to senior leadership—helping teams make…