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Patient Access Representative

Job in City of Syracuse, New York, USA
Listing for: Central Ohio Urology Group
Full Time position
Listed on 2025-11-06
Job specializations:
  • Doctor/Physician
    Urologist, Surgeon
Salary/Wage Range or Industry Benchmark: 17.45 - 20.5 USD Hourly USD 17.45 20.50 HOUR
Job Description & How to Apply Below
Location: City of Syracuse
The Patient Service Representative will be responsible for checking patients in and out and providing exemplary customer service.  The position will support U.S Urology Partners by providing clerical support to all areas of the office.
* Exceed daily expectations and goals, with minimal error, while maintaining contact with manager regarding status of assignments and deadlines.
* Responsible for check-in/check out
* Travel to satellite locations as needed
* Verify insurance for upcoming procedures
* Processes and maintains third party referral information and coordinates referral procedures with clinical units and billing
** What We Expect from You
*** High School Diploma
* Interact professionally and positively with all patients, colleagues, managers and executive team
** Physical Demands
** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
** Work Environment
**** Travel
* * Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
** What We are Offer You
** At U.S. Urology Partners, we are guided by four core values.  Every associate living the core values makes our company an amazing place to work.  Here “Every Family Matters”#
** Compassion
* * Make Someone’s Day#
** Collaboration
* * Achieve Possibilities Together#
** Respect
* * Treat people with dignity#
** Accountability
* * Do the right thing

Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.

U.S. Urology Partners is one of the nation’s largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery.

U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.

Salary Range:
* Please note that the hourly range for this position will vary based on experience level, education and geographical location.*$17.45 - $20.50 / hour
* U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
*** About the Role*
* ** What You’ll Be Doing
** Display leadership initiative by offering to help others or asking take on additional responsibilities when able Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks. One year of experience working in a medical practice or in a health insurance organization Excellent verbal and written communication skills
** Reasoning Ability
** Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
**…
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