Associate Director of Student Success, Office of Student Affairs

Associate Director of Student Success, Office of Student Affairs

Apply now Job No: 497001
Department: ADMINISTRATION - STUDENT AFFAIRS
Local

Title:

Associate Director of Student Success, Office of Student Affairs
Budget

Title:

Staff Associate
Work Type: Full Time
Location: Brooklyn, NY
Categories: Management and Professional, Administrative

Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.

Bargaining Unit:

UUP

Job Summary:

The Office of Student Affairs at SUNY Downstate Health Sciences University is seeking a full-time Staff Associate / Associate Director of Student Success.

The Associate Director of Student Success collaborates with students, staff, and faculty to cultivate a positive and supportive Learning environment for students. This role provides mentors hip, guidance, and essential resources to ensure student success, professional growth, and overall well-being.

• Provide mediation, mentors hip, and coaching to students on academic planning, career paths, professionalism, and conduct.
• Support medical students in the residency application process, ensuring they are well-prepared for submission and interviews.
• Refer students to counseling and support services as needed, fostering a culture of wellness.
• Address student concerns, answering inquiries and escalating emergent issues to leadership.
• Offer guidance on personal and financial aid matters, connecting students to appropriate resources.
• Serve on university committees focused on student life, including curriculum development, scheduling, promotions, and support initiatives.
• Continuously assess student services and activities to enhance engagement and effectiveness.
• Assist with the organization and coordination of major student-focused events, including graduation ceremonies, new student and awards programs.
• Ensure student complaints are properly documented and addressed in accordance with university policies.
• Perform additional responsibilities as assigned.

Required Qualifications:

• Master's Degree in higher education administration, student affairs, counseling, medical education, or a related field.
• 3 to 5 years of experience in student affairs, academic advising, medical education, or related roles in higher education.
• Demonstrated ability to work in a fast-paced environment while managing multiple priorities.
• Strong written communications and attention to detail; skilled in composing, editing, and synthesizing feedback into precise and impactful student performance evaluations.
• Strong public speaking skills; strong verbal communication abilities with experience presenting effectively to both small and large audiences.
• Excellent data management skills; proficient in gathering, managing, and accurately reporting large data sets using electronic systems.
• Strong interpersonal skills; adept at collaborating with diverse groups, including students, faculty, and administration, to gather feedback and communicate key updates.
• Strong time management and organization skills; proven ability to manage multiple tasks, meet deadlines, and keep stakeholders informed throughout processes.
• Excellent problem-solving and process improvement skills; skilled in identifying opportunities for improving MSPE preparation and implementing effective solutions.
• Good technical proficiency; experienced in using Microsoft Word, Excel, Outlook, PowerPoint, Banner, Leo, Brightspace (Desire2
  
  Learn), and Panopto.
• Good event planning skills; strong organizational ability to coordinate student programs, ceremonies, and other events.
• Strong confidentiality skill-set; demonstrated ability to handle sensitive information with discretion and compliance.

Preferred Qualifications:

• Previous experience working with medical students or professional students in a health sciences setting is preferred.
• Famili…