Training Development Specialist

Description

At American Packaging Corporation (APC), you’ll find the packaging career you’ve been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC’s longstanding success is fueled from the inside out. We are constantly seeking to improve our internal operations and were named a “Best of the Best” in the Best workplaces in the America’s awards for 12 years in a row.

It is how and why we engage the best and brightest talent to continue propelling our shared success into the future.

LOCATION
:
Rochester, NY & Chili, NY

SUPERVISOR: Training Manager

SUMMARY: The Training Development Specialist is responsible for partnering with the COE Leadership Team and employees to formulate, develop and implement a consistent training program in compliance with all APC manufacturing, safety, and quality requirements to facilitate and improve employee proficiency at job‑related tasks.

• Assess employees against training requirements in order to identify training gaps and implement necessary improvements to address gaps.
• Responsible for scheduling and updating training assignments to ensure COE locations maintain training compliance for standard operating procedures, work instructions and related documents and all necessary material are incorporated into trainings and overall job performance.
• In partnership with Human Resources, leads new hire onboarding training.
• Responsible for handing off new hires to Department Managers.
• Works with Process Instructors and Level 2 Trainers to create and track all JQS documents.
• Partners with Process Instructors to assist in the success of the new hire experience.
• Conduct audits and evaluates the effectiveness of training to ensure operators are performing operations that meet requirements in partnership with Process Instructors and Level 2 Trainers.
• Develops and maintains training metrics to drive performance improvements. Collects and provides training key performance indicators (KPI’s) in order to analyze data metrics to support continuous improvement. Reports to Training Manager with key metrics on a regular basis.
• Establishes levels of job proficiency, ensures implementation, and maintains current training records.
• Trains and teaches all new and existing employees in hands‑on training and techniques associated with composite manufacturing procedures.
• Identifies areas for training and developing items including, but not limited to, written and pictorial work instructions, online modules, workshops, instructional videos, and one‑on‑one training sessions. Identifies the best training practices and implements into the training programs.
• Works with Level 2 to troubleshoot processes and procedures resulting from training that is ineffective and partners with appropriate departments to instill necessary changes in training and operations.
• Maintain files of training materials and of all training conducted; maintain the ability to produce training records as required for audits.
• Responsible for tracking and ensuring the New Supervisor training modules are completed.
• Develops training curriculum and selects appropriate training method (on the job training, classroom, e‑learning, simulations, one‑on‑one) that fulfills training objectives as outlined by the business.
• Designs, develops, and maintains training materials and educational aids such as e‑courses, presentations, examinations, and reference materials based on the business needs.
• Confirms project requirements by reviewing program objective, input data and output requirements with subject matter experts. Maps out training plans, designs, and develops training programs for hourly operations employees.
• Teaches groups of employees in a classroom or live online setting to fulfill training objectives. This includes APC Academy requirements.
• Required to work outside of standard business hours to resolve issues or complete special projects as needed.
• Performs all other…