Student Experience Manager-Summer

Role

Student Experience Manager – Summer 2026

Thornwood, NY

$1,275 / week (room & board eligible)

All applicants must be 21 years of age or older.

EF is the world’s leading educational travel provider with over 55 years of experience. Through its Language Travel Schools, it offers young learners the opportunity to spend 2–4 weeks in North America, improving their English language skills while participating in a robust program of sports, discos, parties, excursions, and more.

Are you passionate about travel and languages? Do you believe that students studying abroad have the opportunity of a lifetime? Are you dynamic, outgoing, and energetic? If so, this role could be the one for you.

The Student Experience Manager is responsible for ensuring a quality experience for our international students. Your day may include celebrating student birthdays, completing administrative tasks, answering students’ questions, or helping to decorate for campus events. You will manage and hold weekly student evaluations, address student concerns via our EF production system, and maintain a record of check‑ins and check‑outs as students visit family outside of campus.

• Welcome students to the EF school and ensure a high level of customer service and student satisfaction.
• Answer student queries and assist with student welfare issues.
• Manage student and sales office cases, addressing student and parent concerns.
• Facilitate weekly student evaluations.
• Maintain relevant records for students, such as insurance or medical records.
• Approve and record temporary student check‑outs.
• Provide administrative support using the EF systems.
• Respond to any problems and emergency situations that arise.

• Experience in a customer‑facing environment, ideally with young people.
• Approachable and friendly with excellent interpersonal skills.
• Capable of using your own initiative.
• Have authorization to work in the country of employment.
• Complete fluency in English.
• Solid organizational and communication skills.
• All applicants must be 21 years of age or older.

After a summer of working as a Student Experience Manager, you will have created truly amazing memories for your students and managed a team of international staff. You will expand your problem‑solving skills by utilizing resources provided by EF and collaborating with staff from around the world. Your communication skills will be maximized to ensure a smooth experience for everyone.

This is the most fun, high‑caliber place you’ll ever work. Ask any employee why they love EF, and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose‑driven, international and energetic community that thrives on continuous learning, fearless innovation, and mutual support.

EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and and/or reference checks, as applicable.