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Instructional Assistant; IT Support

Job in New York, New York County, New York, 10261, USA
Listing for: Per Scholas
Full Time position
Listed on 2025-12-31
Job specializations:
  • Education / Teaching
    Computer/Coding Teacher, IT Trainer / ICT Teacher
Job Description & How to Apply Below
Position: Instructional Assistant (IT Support)
Location: New York

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever‑advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we’re forging inclusive tech talent pipelines, fulfilling an ever‑increasing need for skilled talent.

With national remote training and campuses in 20+ cities and counting, Per Scholas offers no‑cost training programs in the most sought‑after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high‑growth tech careers with salaries three times higher than their pre‑training earnings.

Learn more by visiting Per Scholas.org and follow us on Linked In, X, Facebook, Instagram, and You Tube.

Per Scholas hires within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA

Position Title: IT Support Instructional Assistant

Office: Bronx, NY

Employment Type: Full‑time

Reports To: Site Director

WHO WE ARE LOOKING FOR:

Per Scholas is seeking a dynamic, team‑oriented individual to serve as an Instructor Assistant within the Bronx Training Team. The Instructor Assistant (IA) will play a crucial role in our organization’s mission, as they support with training Per Scholas learners to become outstanding entry and mid‑level technicians.

WHAT YOU’LL DO:

Classroom Facilitation
  • Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training to prepare students for entry to mid‑level Information Technology jobs. Technical training competencies include, but are not limited to: hardware, software, networking, security, server, mobility, virtualization, cybersecurity, web development, quality assurance, and project management.
  • Assist classroom facilitation in a highly interactive, hands‑on style. The IA will consult with the Instructor before providing current students with any review materials, videos, or any other support.
  • Using the instructor’s evaluations, the IA will form and lead study groups. Topics will be determined by the instructor and the students. These study groups can be held during class time (as approved by the instructor) or before/after class.
  • The IA will consult with the instructor to determine what the activities are going to be for the present and upcoming days, and assist in gathering the necessary tools to conduct the lectures and hands‑on labs.
  • The IA will have an understanding of the curriculum and be prepared to conduct a lesson in the event that the instructor needs to be out of the classroom.
  • The IA will ensure that all equipment that is loaned to or used by the students is returned to the instructor, the storage closet or the person that it was borrowed from.
  • Utilize in‑house Canvas for assignments, tests, and real‑time performance monitoring, and assist in entering student attendance/grades/scorecards.
  • Class sizes range from 15‑24 students.
  • Be able to comfortably and frequently lift 50lbs.
Managing Student Performance
  • Provide students with ongoing feedback and recognize any challenges early and work with the instructor and/or coaches and students to overcome them.
  • Coordinate closely with students’ instructors and career coaches on enforcing program rules and promoting student success.
  • Implementing individualized study plans for students that are struggling in the class.
  • Participate in all required student progress meetings with other members of the team.
  • Monitor and enforce student class attendance, dress code, and other program policies.
  • Provide input on labs, Learning Management System, and program policies.
Administrative
  • Participation in staff meetings.
  • Conduct real‑time student data entry in Canvas.
  • Grade student assignments.
WHAT YOU’LL BRING TO US:
Professional Qualifications
  • CompTIA A+ Certification.
  • Ability to teach in a highly interactive and hands‑on style.
  • Passion for teaching others.
  • F…
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