Senior Trainer- Leisure

Senior Trainer
- Leisure Travel

Job Location s

US-Remote

Job

Division

Travel Leaders Network

# of Openings

Max

USD $74,233.00 / Yr.

Min

USD $45,247.00 / Yr.

Travel Leaders Network () , as one of the largest sellers of luxury travel, cruises and tours in the industry, is a passionate community of travel professionals focused on mutual success. Representing approximately 5,700 travel agency locations across the United States and Canada, this Network uses the power of its parent company, Internova Travel Group, to assist millions of leisure and business travelers annually.

Travel agent members who belong to Travel Leaders Network have access to meaningful supplier partnerships, innovative technology that integrates with industry-leading marketing, exclusive value-added programs and member support and training that only a company with their size and strength can offer. Travel Leaders Network gives their members everything they need to grow as a Leader and inspire more people to travel better.

Travel Leaders Network is one of the largest travel agency networks in North America, with a mission to empower travel advisors and agencies through innovative technology solutions, marketing solutions, and comprehensive training programs.

As a Senior Trainer, you will play a pivotal role in designing, delivering, and evaluating training programs tailored to the needs of our travel advisors and agency partners. You will work closely with internal stakeholders to ensure training initiatives aligned with company goals.

Your expertise in the leisure travel industry as a former travel advisor will be essential in ensuring success in this position. This position will develop, execute, and lead workshops and webinars, and build online learning sessions.

Curriculum Design

• Instructional Materials :
  Create a range of instructional materials such as training manuals, guides, Tip Sheets, video tutorials, and interactive e-learning modules.
• Certification Programs :
  Design and administer certification programs for travel advisors, validating their expertise and enhancing credibility within the industry.
• Conduct thorough needs assessments to identify gaps in knowledge and skills, utilizing surveys, polls, white boards, and performance data analysis through survey data.
• Content Customization :
  Customize training content to align with the unique needs of Travel Leaders Network ensuring relevance and applicability to drive program participation.
• Review and modify training programs including specialist programs based on changes / modifications / inclusions needed to keep specialist courses up to date and in alignment with the travel industry.
• Completes report on all training activities in a timely manner
• Develop, facilitate, and manage classroom training for annual in-person conferences and other in-person events throughout the year.
• Provide customer service support through email and phone calls.
• Creative and innovative thinker.

• Facilitation :
  Lead engaging in-person and virtual training sessions, utilizing a variety of instructional techniques to cater to different learning styles, including lectures, group discussions, role-playing, simulations, and hands‑on activities.
• Technology Utilization :
  Leverage advanced training technologies such as Learning Management Systems (LMS) and interactive webinars to enhance the learning experience for our members to drive adoption and utilization of the programs.
• Workshops :
  Organize and conduct specialized workshops and seminars on topics such as Artificial Intelligence, Sales Techniques, Customer Service, and risk management.
• Motivational Skills :
  Ability to inspire and motivate employees to achieve their best performance.
• Problem‑Solving Abilities :
  Strong problem‑solving skills to address challenges in training and development.
• Patience and Adaptability :
  Patience and adaptability to work with trainees of varying skill levels and learning paces.

• Collect and analyze feedback from attendees through surveys, and direct observations to continuously refine training programs for the betterment of adoption by members.
• Stay…